Therefore, technology-delivered training is a realistic learning solution. It is difficult for Jiffy Lube's service technicians, many of whom work for franchised stores, to attend face-to-face classes. This suggested that training was necessary. A needs assessment showed that service technicians were not knowledgeable about or effectively communicating the benefits of specialty page 389motor oils. Although many car and truck manufacturers recommend that vehicle owners use specialty oils such as synthetic and high-mileage motor oils, Jiffy Lube found that the proportion of specialty oils sold was low. One new product that has been introduced for cars and vehicles is synthetic motor oil, which is required by many new models but can benefit the engines of older models too. As a result, training is critical for Jiffy Lube's success and a top company priority for achieving continued operational excellence. Jiffy Lube's service technicians need to be up to date on the latest products and service requirements for cars and trucks and provide consistent, excellent customer service. Find nearest Jiffy Lube service center in North Carolina. From oil changes to tire rotations & routine car maintenance. Jiffy Lube in North Carolina offers convenient auto maintenance & services performed by trained Jiffy Lube technicians. of services, including changing a vehicle's oil, tire balancing, flushing cooling systems, and replacing worn-out windshield wipers. Try typing in your city, zip code, or state. Jiffy Lube's technicians provide a number. T-TECH Transmission Service (100 full Synthetic fluid change) 139. The average price of all items on the menu is currently 48.97. The cheapest item on the menu is Out-of-State Reg. 389) and answer the questions (75 points) What technology method(s) would you recommend to train the technicians? Please explain why and how To improve productivity and efficiency with Jiffy Lube Service Technicians trainings must be geared toward Training Jiffy Lube Service Technicians on New Products Jiffy Lube International, the vehicle maintenance company, is committed to providing a fast, high- quality, worry-free service experience for its customers. On the Jiffy Lube menu, the most expensive item is T-TECH Combo (with filter change), which costs 169.99. Please read the case from Chapter 8: Training Jiffy Lube service technicians on new products (pp.
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